Legal conditions for account access
Our Legal position starts with access: eligibility depends on local law, and we may ask for accurate personal details before account access is completed. You are responsible for keeping your login details private and for using an account that belongs to you. Payment records can be
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checked against the account holder when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We keep policy wording available through the Legal page and may update it when operating requirements change. If a rule affects your access, we will direct you to
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the relevant account or payment step. Customers in Bandung and other Indonesian locations should check local eligibility before proceeding. For a written explanation, contact support with your registered phone number and the policy point you want clarified.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.